Return and Exchange Policy
Return and Exchange Policy
Your happiness means the world to us, and we genuinely hope you adore every item you receive. But we understand that sometimes, things might not work out as expected. If that happens, don’t worry — we’re here to help. Because your satisfaction is our highest priority, you’re welcome to request a return or exchange if needed, under the following conditions:
- Requests must be made within 3 days of receiving your order.
- Items must be unused, unwashed, and returned in their original condition and packaging.
- Shipping costs for returns or exchanges are to be covered by the sender.
- Please reach out to us before sending anything back so we can assist you with the process.
As stated in a Hadith:
“When you buy something, say to the seller, ‘No deception.’ Then you have a choice for three days either to keep the item or return it to the seller.”
(Reported by Ibn Majah)
We truly appreciate your trust and understanding.